There are three P's in hospitality: if the PEOPLE on your team take good care of the guests at your PLACE, customers will come back. They will value your philosophy. This is how it all PAYS OFF.

DR. WLADIMIR KLITSCHKO

CO-FOUNDER AND CHALLENGE MASTER

OUR CORE

COMMITMENT TO DELIVER IMPRESSIVE SERVICE

At our core there is a commitment to deliver impressive service that inspires our customers and our team. We are about excellence in all we do, embedding the highest service standards and fostering a caring atmosphere and authenticity into every operation. This vision guides us in all we do.

We are more than just rule-followers. We are dedicated to gifting guests an unmatched experience marked by attention to every detail and unwavering devotion to our work.

OUR PROJECTS

HOTELS & RESTAURANT

11 Mirrors

Globe Runner

MaNNa

OUR SERVICES

MANAGEMENT, DEVELOPMENT, CONSULTING

Concept Development Brand Management & Marketing Financial Modeling Operations Management Technology Development Consulting

OUR EXPERTISE

HOSPITALITY DIRECTIONS

Full Management

Complex management of the hotel facility. Focus on profitability and real estate capitalization growth for the owner.

Hotel Consulting

A customized comprehensive hotel change plan to improve strategic and operational performance with a step-by-step implementation roadmap.

Support of Investments

Support of investments and sales in the hotel business. We will help determine the fair value for the investor, as well as obtain the maximum capitalization in case of sale.

THE FACE METHODOLOGY

TRUST, SUPPORT, CONNECT AND BUILD

FOCUS

AGILITY

COORDINATION

ENDURANCE

For the former World Heavyweight Boxing Champion Wladimir Klitschko, to face challenges, you need a good method. He has developed his own: FACE The Challenge, which helps develop the four essential skills of focus, agility, coordination and endurance.

Wladimir Klitschko is a globally recognized sportsman and a traveler as well as he is a source of our projects’ inspiration. His travelling background provides us with invaluable insights of what the exceptional service is and these new ideas encourage us.

This is approach that we pursue in all our business units day by day.

WE MASTER YOUR PROJECT

FOCUS

Our main objective is to improve every little interaction between customers and team members. Our goal is clear: to create that "little extra" every time, which will bring about major changes in your customers' perceptions.

AGILITY

Every restaurant, every hotel, every business is unique. That's why we need to be flexible and responsive. We adapt to your location, your team, your resources and your existing processes.

COORDINATION

To optimize client-team relations, focus on improving team coordination. In this way, we optimize the service spirit around attitudes and behaviors linked to welcoming, listening, and efficiency.

ENDURANCE

Rely on us to ensue every aspect of your business makes long lasting guests’ impression, starting from tiny furniture details up to overall atmosphere. We will do our best all your guests to keep coming back.